The Lucky Donut

Pleasantly surprised by Neteller's eventual response to this complaint.

I have given careful consideration to the concerns raised and I accept that we should have advised you prior to changing the currency of the withdrawal.

In the circumstances I am willing to refund the amount of $111.61 which relates to the exchange rates incurred.

It's a dollar out, but what are you gonna do?  It's $111.61 more than I expected to get!